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How we work

Today your business is different. Your challenges are different. At FTO, we’re not just an outsourcing service. We forge long-lasting relationships and flex with you to produce results that matter, time and time again.

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Connect

We understand the unique problem and match you with the right FTO team.

Build

We create the team structure, materials, agent training, and scorecard measurements for successful operations.

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Fortify

We use symbiotic learning to work as a team, scaling while ensuring consistency and quality.

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Nurture

We communicate to foster trust, strengthen client relationships, and deliver results.

Discover how FTO can work for your business.

See if FTO is the right fit to help your organization get more things done - with fewer errors, greater productivity, and dedicated agents offering unparalleled consistency and communication. 

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